Agency News
December 2024
This Month’s Featured Content
Workers' Comp Monoline Classes for Small Business
Diversify your portfolio with our monoline workers’ compensation insurance options. By offering this standalone coverage, you can help provide flexible solutions to customers who need workers’ compensation without bundling it with other policies.
What to Know about Agency Management System Downloads
At Westfield, we're excited to offer a variety of download opportunities to streamline your experience. Learn more about what you can access and where to get started!
Enterprise - Refreshed Continuing Education Course
Enterprise and A.D. Banker recently announced they’re relaunching a continuing education course about rental reimbursement coverage for insurance professionals. The refreshed course includes new data and is now available in an on-demand, online format.
Electrical Fire Monitoring Device, Ting, Gets an Upgrade
Learn about the expanded capabilities of Ting's sensor network as it now monitors power quality and the resiliency of the electrical grid across the nation.
Workers' Compensation: Are Headwinds Coming?
In the workers' compensation market, the only constant is change. Learn about the emerging challenges and risks that will shape the workers' comp landscape over the next few years.
Key Westfield Updates & Information
Westfield Personal Lines Continues to Enhance Your WesCom Experience
Starting December 2024, you will see enhancements to several of our coverages and processes. Please check below for more details.
When adding or increasing limits for Water Back Up and Sump Discharge or Overflow coverage, the effective date must be the current date or later. Be sure to review this update when making adjustments to help ensure accuracy.
Prepare to Experience an Enhanced Down Payment Process in WesCom!
Based on your feedback, we’re enhancing the down payment process in WesCom to improve accuracy and customer experience. Key updates are as follows:
Pay Now Button Delay: The "Pay Now" button will be disabled until all required reports (MVR, CLUE, FireSafe, VHS) are run and eligibility is confirmed. This will prevent down payments from being made before the final premium is determined, reducing unexpected premium changes after payment.
New Messaging: Agents will see a message on the Down Payment screen, indicating payment cannot be made until all reports are completed and eligibility has been verified.
Please do not make down payments on policies flagged as ineligible by Westfield’s systems, unless underwriting has approved the policies to be written as exceptions, in order to avoid creating the need to refund the premium after payment.
For additional information on our overall Down Payment Process check out these resources.
Down Payment FAQ | Down Payment Job Aid
Questions? We’re here to help! Please reach out to PL Assist or your underwriter if you have any questions.
Industry Insights
Workers' Compensation: Are Headwinds Coming?
In the workers' compensation market, the only constant is change. Learn about the emerging challenges and risks that will shape the workers' comp landscape over the next few years.
Hard Market Challenges Spur Opportunities for Independent Agents
Despite the hard market, some agencies are thriving by diversifying their business, investing in retention programs, and preparing for future success. Learn about the key strategies that high-growth agencies are employing to stay ahead.
How Agents Can Find More and Better Leads
Digital performance marketing involves a partnership with an individual, a company or a network that delivers high-quality leads to insurance agents on a commission basis. More cost-effective options are becoming more directly accessible to agents in 2024.
Claims Corner
5 Most Common Causes of House Fires & How to Prevent
Customers Can Report Claims Through MyWestfield
Property Insurance Claims Checklist
