Agency News
March 2025
This Month’s Featured Content
Streamline Your Surety Bond Process with SuretySync
Discover how SuretySync helps simplify surety bond management for independent agencies. Save time, boost productivity, and experience the convenience of an automated, all-in-one platform.
Ting - By the Numbers
Since launching last May, our Personal Lines Ting initiative has made a powerful impact, helping policyholders detect electrical hazards before they turn into fires. Take a look at the numbers and learn about what is ahead for Westfield and Ting.
Streamlining Producer Appointments with Just-in-Time (JIT)
Discover how our new JIT process enhances efficiency by appointing producers when they write new policies. This change simplifies operations while ensuring uninterrupted business and system access for all producers.
Upcoming Credit Card Fees Notification
Starting April 1, 2025, a fee of up to 3% may apply to all policy payments made using a credit card, where permissible. This fee is charged by our payment processing vendor to cover credit card processing costs.
Protect Your Medical Office With Confidence (Flyer)
Safeguard your practice with tailored solutions designed for the unique challenges of the healthcare industry. You can trust Westfield to provide reliable coverage, so you can focus on delivering exceptional care to your patients.
Important Updates to Personal Lines Policies
Discover upcoming changes to renewal calculations and new business submission requirements. These updates are designed to help streamline processes and enhance customer communication for improved service and transparency.
Key Westfield Updates & Information
Trends and Challenges
Industry Insights
5 Ways to Prepare for the End of the Hard Market
For a long time, the hard market has made it difficult for agents to offer their clients the coverage they want at affordable prices — assuming coverage was available at all. Now, there are signs that this is changing. Before the hard market ends, agencies can position themselves for a successful soft market by taking these five steps.
The Future of AI in Insurance: 2025 Predictions
According to a 2024 Deloitte survey, 76% of U.S. insurance firms have already implemented generative AI capabilities in at least one business function. Yet AI implementation challenges persist. Learn more about what 2025 holds for AI in the insurance industry.
What Young Agents Want
"Optimism overall seems to be struggling among the young agents responding to the survey. According to the survey’s results, young agents said they felt less optimistic about the future of the agency system as well as their career choice compared to last year’s survey. The tough insurance market may play a role." Learn more from this intriguing new survey.
Workers' Compensation: Are Headwinds Coming?
In the workers' compensation market, the only constant is change. Learn about the emerging challenges and risks that will shape the workers' comp landscape over the next few years.
Hard Market Challenges Spur Opportunities for Independent Agents
Despite the hard market, some agencies are thriving by diversifying their business, investing in retention programs, and preparing for future success. Learn about the key strategies that high-growth agencies are employing to stay ahead.
How Agents Can Find More and Better Leads
Digital performance marketing involves a partnership with an individual, a company or a network that delivers high-quality leads to insurance agents on a commission basis. More cost-effective options are becoming more directly accessible to agents in 2024.
Observations and Opportunities
Claims Corner
How to Prevent Ice Dams: A Homeowner's Guide
Winter weather brings snow, ice, and fluctuating temperatures that can wreak havoc on your home — especially your roof. One major hazard to watch for is ice dams. Left unchecked, ice dams can lead to costly roof repairs, water damage, and even structural issues.
5 Most Common Causes of House Fires & How to Prevent
House fires are statistically more likely to occur during the winter months. Discover the top causes of house fires and essential prevention tips to help keep you and your clients safe. This informative guide covers key areas, from cooking and heating to electrical faults, smoking, and candles.
Customers Can Report Claims Through MyWestfield
Customers who log into their MyWesfield account can report certain home and auto claims digitally. This user-friendly platform helps ensure that customers receive rapid assistance from our dedicated Customer Care Team, enabling a personalized and efficient claims process.
Property Insurance Claims Checklist
Our property insurance claims checklist helps homeowners and business owners be ready for when a loss strikes. Whether your home or business was impacted by water, lightning, fire, or storm damage, having a property insurance claims checklist can help you take the right steps to get back to normalcy as quickly as possible.
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