Agency News
April 2025 - Bonus Edition
This Month’s Featured Content
Ting Now Available for Farm and Homeowner Policyholders
We are excited to announce that our free Ting offer is being extended to farm policyholders with an owner-occupied dwelling! The Ting sensor and service is available for free to the first 1,000 farm policyholder who enroll through their MyWestfield® account.3 New Ways to Write More Small Business — Starting Now!
At Westfield, we’re always looking for ways to simplify quoting and help you write more small business accounts. With these April enhancements, you’ll see three improvements designed to speed up your workflow and unlock new opportunities!Complete Our New Website Survey for a Chance to Win!
Help us improve our new website! We value your feedback and would love to hear your thoughts on Westfieldinsurance.com and how we can enhance your experience. Submit your response to be entered into a drawing for a Westfield Gift Bag, valued at approximately $50 each. Ten names will be drawn from all eligible submissions.The Commercial Auto Claims Process: What You Need to Know
Whether it’s a minor fender bender or a serious collision, accidents involving your company’s vehicles can be stressful. Having a clear plan in place can help ensure a smooth claims experience and get your team back on the road with minimal business interruption.Manufacturing Insurance: Your Top Questions Answered
Whether you make precision metal components, complex electrical products, or tasty baked goods, your manufacturing business faces unique risks every day. Having the right insurance coverage is essential to safeguarding your operations, employees, and bottom line.

Westfield on Socials
Connect with Westfield on Social Media
Looking for timely updates and shareable content to engage your audience? Follow us on LinkedIn, Facebook, and Instagram! Here’s what you can expect:
- Ready-to-Share Posts: Find educational content covering a range of topics, including personal and commercial insurance.
- Key Updates: Stay informed about company news, product enhancements, and industry insights.
- Culture Highlights: Learn more about the people and values that drive Westfield.
Each platform offers something unique, so follow us to stay connected and informed.
Trends and Challenges
Industry Insights
5 Ways to Prepare for the End of the Hard Market
For a long time, the hard market has made it difficult for agents to offer their clients the coverage they want at affordable prices — assuming coverage was available at all. Now, there are signs that this is changing. Before the hard market ends, agencies can position themselves for a successful soft market by taking these five steps.The Future of AI in Insurance: 2025 Predictions
According to a 2024 Deloitte survey, 76% of U.S. insurance firms have already implemented generative AI capabilities in at least one business function. Yet AI implementation challenges persist. Learn more about what 2025 holds for AI in the insurance industry.What Young Agents Want
"Optimism overall seems to be struggling among the young agents responding to the survey. According to the survey’s results, young agents said they felt less optimistic about the future of the agency system as well as their career choice compared to last year’s survey. The tough insurance market may play a role." Learn more from this intriguing new survey.Workers' Compensation: Are Headwinds Coming?
In the workers' compensation market, the only constant is change. Learn about the emerging challenges and risks that will shape the workers' comp landscape over the next few years.Hard Market Challenges Spur Opportunities for Independent Agents
Despite the hard market, some agencies are thriving by diversifying their business, investing in retention programs, and preparing for future success. Learn about the key strategies that high-growth agencies are employing to stay ahead.How Agents Can Find More and Better Leads
Digital performance marketing involves a partnership with an individual, a company or a network that delivers high-quality leads to insurance agents on a commission basis. More cost-effective options are becoming more directly accessible to agents in 2024.
Observations and Opportunities
Claims Corner
The Commercial Auto Claims Process: What You Need to Know
Whether it’s a minor fender bender or a serious collision, accidents involving your company’s vehicles can be stressful. Having a clear plan in place can help ensure a smooth claims experience and get your team back on the road with minimal business interruption.How to Prevent Ice Dams: A Homeowner's Guide
Winter weather brings snow, ice, and fluctuating temperatures that can wreak havoc on your home — especially your roof. One major hazard to watch for is ice dams. Left unchecked, ice dams can lead to costly roof repairs, water damage, and even structural issues.5 Most Common Causes of House Fires & How to Prevent
House fires are statistically more likely to occur during the winter months. Discover the top causes of house fires and essential prevention tips to help keep you and your clients safe. This informative guide covers key areas, from cooking and heating to electrical faults, smoking, and candles.Customers Can Report Claims Through MyWestfield
Customers who log into their MyWesfield account can report certain home and auto claims digitally. This user-friendly platform helps ensure that customers receive rapid assistance from our dedicated Customer Care Team, enabling a personalized and efficient claims process.Property Insurance Claims Checklist
Our property insurance claims checklist helps homeowners and business owners be ready for when a loss strikes. Whether your home or business was impacted by water, lightning, fire, or storm damage, having a property insurance claims checklist can help you take the right steps to get back to normalcy as quickly as possible.

The Power of Inclusion
DEI Video Series
Series presented by Kelly McDonald. Kelly McDonald is considered one of the nation’s top experts in diversity, equity & inclusion (DE&I), leadership, marketing, and sales to people “not like you,” consumer trends, and leveraging the customer experience.
Explore More Content
Agency News Archive
Top Content:
- Sara Tester Named AVP, Distribution Management & Marketing
- Westfield Personal Lines Outlook: Stronger Together in 2025
- Westfield Responds to Growing Flood Threats with $750K Donation and Expanded Insurance Coverage Add-on Options
- Exciting Changes Ahead for MyWestfield®
- Unlocking the Full Potential of SuretySync
Bonus Content:
Top Content:
- Better, Faster, Smarter - Unlock the New Marketing Solutions!
- Complete Our Social Media Survey for a Chance to Win!
- Coming Soon! Westfield SuretySync for Commercial Bonds
- WATCH: Positioned for Success - Westifeld Standard Lines in 2025
- NEW! Westfield Q1 Standard Lines Insights Guide
Industry Insights:
Top Content:
- The Wait Is Over! New Westfield Insurance Website Is Live
- Westfield Announces Key Executive Leadership Appointments
- "Secure Our World" - Watch Westfield's Message on Cybersecurity
- Customers Can Report Claims Through MyWestfield
- Home Safety: How Smoke Alarms Save Lives (Ting)
- Why Should Small Businesses Choose Westfield for Workers’ Comp?