Billing - FAQs

Westfield can bill all your policies on one statement, even if they have different effective dates or different payment plans. Your invoice will include a list of all policies currently billing, the balance of each policy and the minimum amount due, a list of Westfield billing contacts, and the future payment schedule for your policies.

Most Westfield policies are eligible to be billed on a payment plan, including monthly, quarterly and semi-annually. You can pay your policy or account balance at any time.
Policyholders who choose our convenient monthly or quarterly payment plans will also be charged an installment fee. The amount varies by state. For those who choose to pay by WICdraw, our electronic funds transfer option, all installment fees are waived. This is a savings of up to $60 per year!

You can change your payment plan at any time for one or all your eligible Westfield policies. Contact billing customer service at 1.800.552.9134 to make the changes.

Please don't wait to pay your past due amounts. Cancellation proceedings may already be in process and jeopardize your coverage. Pay past due amounts immediately upon receipt of notification.

Pay the minimum amount due in order to prevent loss of coverage. Changes and adjustments to your payment amounts will show on future insurance invoices.

Complete a new WICdraw enrollment form and return to us by mail to Westfield Insurance, PO Box 5001, Westfield Center, OH 44251 or fax to 1.800.283.2422 or email to WIC@westfieldgrp.com. If you have questions contact billing customer service at 1.800.552.9134.

Yes, simply contact billing customer service and we can assist you with the changes. (Some policies are not eligible).

When a direct notice of cancellation has been issued due to late payment, a reactivation fee is added to the next invoice (where allowed by state law).